KMWorld NewsLinks -
January 12, 2016
KM past and present:
The focus is on integration, scope and analytics
A Forrester analyst says four primary forces are driving change in the ECM market: transforming the customer experience, turning big data into business insights, embracing the mobile mind shift and accelerating digital business.
Concept Searching Announces Availability of SharePoint Add-ins
conceptClassifier for SharePoint and conceptClassifier for Office 365 now offered as SharePoint Add-ins
MicroStrategy Releases Updated Version of its Platform
MicroStrategy 10.2 makes it easier to build apps and dashboards, offers faster deployment and improves governance
Real Vision Imaging Signs Deal with Scriptel
Scriptel's signature pads are now integrated with Real Vision Imaging's document imaging solutions
KM In Practice
Active lifestyle brand seeks localization services to improve global customer experience
Able to translate personalized content across the globe, ensuring consistent, high-quality customer experience.
Three key insights from building enterprise search solutions
Enterprise Search is not simply site search. There are a lot of differences, such as the relevance of search results. Users in the consumer search market have different needs than the enterprise search users. Therefore, the tools for measuring relevance of the enterprise search results presented to users should be different.