KMWorld NewsLinks - June 19, 2014

Features

New for ECM: mobile, sync and offline access

In recent years, ECM vendors have had to adapt to BYOD policies and to the demands of users to work on mobile devices.

News

Real-time data stream analytics from Attensity

Natural language processing and semantic analysis

Combining customer experience, dynamic case management

Eccentex and Genesys partner

FirstRain launches Personal Business Analytics for Salesforce1

Specific insights relevant to users and their businesses

KM In Practice

Kenshoo manages marketing and sales assets more efficiently

Advanced search, tagging, filtering, rating and reporting capabilities