KMWorld NewsLinks - February 16, 2012

Features

BPM works for business-Efficiency and insight are some of the benefits

According to the consulting firm IDC, the market for BPM software and middleware grew over 9 percent in 2010, to $16 billion...

Industry Watch

Pega upgrades Customer Process Manager (CPM): Speeds service across all social channels

News

SharePoint encryption

Idera introduces new product

KnowledgeTree upgrades its DM offering

User enhancements for finding and sharing documents

KM In Practice

Publisher ramps up for big data growth

Global publisher John Wiley & Sons has deployed a solution from EMC Isilon to manage its big data.