KMWorld NewsLinks - March 31, 2026

News

Televox RCS messaging with Twilio to power regulated customer engagement

WestCX enables healthcare and other regulated industries to move from notifications to trusted, two-way digital conversations

Progress ShareFile streamlines secure document workflows with latest updates

 New support helps customers meet U.K. and EU compliance requirements

Retrieve enterprise knowledge blending AI agents with LumApps

Sid Khaitan, senior product marketing manager at LumApps, joined KMWorld webinar, Beyond Retrieval: Activating Enterprise Knowledge with AI Agents, to explore the shift from traditional search to "agentic workflows"

Coveo Conversational Product Discovery redefines ecommerce discovery

Unifies conversations and commerce search