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KMWorld NewsLinks - June 27, 2023


2023 KMWorld Promise and Reality Awards: Submit Your Nomination Now

The 2023 KMWorld Awards are designed to celebrate the success stories of knowledge management

eGain creates knowledge academy to support the knowledge management community

The academy will educate professionals about the technology but also the best practices for success

Kyndi enriches its Answer Engine portfolio with generative AI and enhanced analytics abilities

New enhancements allow enterprises to take immediate advantage of generative AI and large language models

Zendesk acquires Tymeshift, forwarding its journey in providing intelligent WFM

The acquisition furthers the company's commitment to offer innovative omnichannel and AI capabilities

Propelling intelligent content services with AI and other strategies

Experts joined KMWorld's webinar to discuss what makes a content service truly intelligent

KM In Practice

Audi assists Peachtree Corners to power smart city road infrastructure

The automaker will develop strategies to realize connected vehicle solutions in the smart city alongside other companies within its Curiosity Lab ecosystem