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KMWorld NewsLinks - June 13, 2023


Nominations for the 2023 KMWorld Readers’ Choice Awards are now open

The 2023 KMWorld Readers' Choice Awards nominations process is now open

NICE introduces trusted AI for business with three new solutions

Enlighten enables enterprises to benefit from generative AI in customer service

Quadient gives users more control over customer experiences with latest release

Quadient's latest update to its industry-leading CCM solution offers more cloud, more automation, and more control for better customer experience

Aware expands positive employee experiences with Webex integration

Aware empowers organizations with real-time organizational intelligence, security, and compliance for Webex Messaging

Instabase emerges with $45M in recent funding round, launches AI Hub

New platform is fueled by $45 million Series C funding round

KM In Practice

Stravito helps Heineken obtain best-in-class insights

Heineken adopts Knowledge and Insights platform, fostering innovation and brand loyalty

Ethical innovation

AI technologies upending traditional KM

If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.