KMWorld NewsLinks -
May 09, 2023
From automation to autonomy: Streamlining processes with BPM
The fundamentals of BPM (involving workflow management, process optimization, case management, and more) will likely never change.
FileTrail releases key platform updates to boost product implementations
Latest enhancements to FileTrail records and information governance products offer new file share and iManage connectors, upgrades to speed software implementation
Satori provides universal visibility into data access permissions with the Universal Data Permissions Scanner
Addressing data access blindspots commonly faced by enterprises, data security leader launches the first open-source authorization analysis tool
Empowering cross-functional IT teams to optimize the employee experience
Lisa Capra, product marketing manager at LumApps, joined KMWorld's webinar, "Connecting the Dots: The Crucial Role of IT Leaders in Employee Performance," to examine how IT leaders can effectively manifest their newfound responsibilities in regards to employee experience (EX)
Augmenting CX and KM with ChatGPT technology
eGain thought leaders and practitioners joined KMWorld's webinar, "ChatGPT and Generative AI for CX: Hype, Reality, and What to Know and Do," to unveil the ways in which generative AI can revolutionize experience areas for businesses.
KM In Practice
Scan-Optics and PHA-Web collaborate to digitize housing authority database management processes
Companies' partnership streamlines housing authority digitization solutions improving productivity and tenant communications