KMWorld NewsLinks - January 31, 2023

News

Keypoint Intelligence and AgentDealer partner to enhance the office technology industry

The partnership continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers', channels', and their customers' transformation in the digital printing and imaging sector

Hanzo debuts Command Center for ediscovery within Slack

Hanzo brings frictionless enterprise ediscovery to the Slack digital HQ with the first application dedicated to helping legal teams create matters and perform legal holds from within Slack for Slack and Google Workspace data

Zeta Alpha boosts GPT with enterprise search and knowledge management capabilities

Users experience tenfold productivity gains through improved AI-powered enterprise search and knowledge management

CXone Expert integrates with ChatGPT to transform AI-powered customer service  

This integration of CXone Expert and OpenAI's generative modeling enables consumers to resolve issues with human-friendly automated self-service

WithSecure supports the hybrid workforce with advanced protection for Microsoft Teams

New protection adds to WithSecure Elements' capability to securely collaborate in Microsoft's popular online meeting and collaboration platform

Perspective on Knowledge

Knowledge as I remember it

The web transformed the role of knowledge by making it instantly available but not inherently reliable.

KM In Practice

Allianz Direct taps Rockset for real-time pricing

Real-time analytics database powers real-time personalized experiences for Allianz Direct customers