Nominations for the 2022 KM Promise and KM Reality Awards Now Open

KMWorld NewsLinks - March 08, 2022

Features

KMWorld 100 Companies That Matter in Knowledge Management 2022

Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.

News

Stardog streamlines enterprise data analytics with new Stardog Designer and other innovations

Solution makes it easier for organizations to connect and use semantic graph for enterprise-wide analytics

NICE speeds self-service success with AI-powered capabilities  

Expanding on the CXi platform, new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to boost CSAT

Agiloft partners with HBR Consulting for expanded access to legal consulting services 

Alliance combines HBR's contract management experience with Agiloft's flexible CLM technology

ViewPoints

Bias in AI: Why it happens and how to fix it

While no system is perfect, there are ways to minimize bias in AI through people, processes, technology, and regulations