Nominations for the 2022 KM Promise and KM Reality Awards Now Open

KMWorld NewsLinks - February 15, 2022

News

Press Ganey to acquire Forsta to accelerate innovation in the global healthcare experience industry

Healthcare experience analytics provider will expand its offerings to uncover deeper insights for clients with Forsta's human experience (HX) technology

Automation Anywhere to purchase FortressIQ  

With the acquisition of FortressIQ, Automation Anywhere will advance its AI-powered, cloud-native Automation 360 platform

Gupshup snaps up Knowlarity Communications to further invest in conversational engagement

Gupshup is augmenting its messaging solutions with Knowlarity's voice solutions to consolidate its leadership in conversational engagement

KM In Practice

Christmas Tree Shops turns to SnapLogic

CTS has completed more than 250 integrations in the past year using the SnapLogic Intelligent Integration Platform

The Future of the Future

Thinking fast—and faster

If you're going to achieve consistent, effective high-speed decision making, it can't involve a protracted review by upper management.