KMWorld NewsLinks -
February 22, 2022
News
Nintex acquires Kryon to boost intelligent process automation capabilities for the Nintex Process Platform
15 Feb 2022
The addition of AI-enabled process discovery technology furthers Nintex's position as the process system of record for commercial enterprises and government agencies
SmartAdvocate adds dtSearch to its legal case management software
15 Feb 2022
With options for both cloud and on-prem deployment, the new release provides law practices with more effective and efficient litigation and other case management
AWIS Weather Services partners with Narrative to offer weather datasets
15 Feb 2022
The online store allows businesses to easily purchase weather data to optimize business operations
ViewPoints
Past predictions for the future of the 2022 contact center: Were they right or wrong?
15 Feb 2022
Technology has a growing role in customer service, but it has not replaced the human agent