KMWorld NewsLinks -
November 09, 2021
Features
KMWorld Readers' Choice Award 2021 Winners
05 Nov 2021
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
News
Microsoft Office addresses changing work world with Loop
03 Nov 2021
Microsoft Loop consists of three elements: Loop components, Loop pages, and Loop workspaces
Flowfinity M1 automates data collection and executes workflow actions
03 Nov 2021
Users can now connect M1 controllers with Flowfinity applications to quickly create edge-to-end workflows
Connected Agiloft experiences extend the value of contract lifecycle management across the enterprise
03 Nov 2021
2021 Winter software release empowers users to utilize Agiloft CLM as a connected system of record across the organization through enhanced integrations with familiar apps and systems.
ViewPoints
8 reasons why the future of self-service is chatbots
05 Nov 2021
Chatbot technology has become an irreplaceable part of the self-service experience