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KMWorld NewsLinks - October 26, 2021


OpenText supports modern work with updates to the Content Cloud

New release features deeper business application integrations, strengthened collaboration and AI-driven information extraction 

Observe.AI introduces new platform to drive next-gen contact centers

Promotes empowerment enabled by AI engine and conversation intelligence 

Aware secures $60 million in latest funding round to strengthen digital collaboration

Accelerates the innovation of AI-driven solutions to manage data governance and capture behavioral insights for human-centric workplaces    


Managing your most human data source: Microsoft Teams

In the wake of remote work, Microsoft Teams was ahead of the zeitgeist, enabling teams to continue collaborating outside of the traditional office

Ethical innovation

The big opportunity for knowledge management

It may well be stating the obvious but we will not be returning to the old ways of working, even though some of us, myself included (as it turns out, I am in the minority), would like to.