KMWorld NewsLinks - 
                    August 24, 2021
                
                        
        
            News
    
        
            Bloomfire receives significant growth equity investment to continue to advance its knowledge engagement platform
        
        
            
                
                    17 Aug 2021
        
        
            Investment will accelerate Bloomfire's growth and product innovation
    
        
            Salesforce gets boost from Slack with Customer 360 for sales, service, marketing, and analytics
        
        
            
                
                    17 Aug 2021
        
        
            With new pre-built integrations between Slack and Salesforce, departments—such as sales, service, and marketing—can collaborate in channels that unite teams and streamline workflows built around CRM data
    
        
            NICE scoops up GoMoxie to strengthen the CX space
        
        
            
                
                    12 Aug 2021
        
        
            NICE empowers organizations to revolutionize customer service by creating end-to-end digitally fluent and guided journeys
    
                    
                        
        
            KM In Practice
    
        
            Pratt & Whitney selects WEBCON to digitize business processes
        
        
            
                
                    18 Aug 2021
        
        
            Low-code process management and automation helps to accelerate digital transformation
    
                    
                        
        
            ViewPoints
    
        
            Going beyond smart MFDs to connect the dots between present needs and your digital future
        
        
            
                
                    19 Aug 2021
        
        
            You may not think of your multi-function devices (MFDs) as a stepping stone to digital workflow transformation, but by applying intelligent automation capabilities to MFDs they become an on-ramp to transformation