KMWorld NewsLinks - July 06, 2021

News

Chorus.ai extends Momentum Suite to include visibility into the data pipeline

New functionality, powered by AI and trackers, identifies revenue growth opportunities and risks

yellow.ai introduces voice AI bots to its CX automation platform

yellow.ai's new human-like voice AI bots, which support 100 languages, can understand sentiments, intent, and past behavior, and also modify pitch, tone, excitement and more, to suit customer sentiment and intent.

MANTA adds active-tags feature to its platform, empowering customers to visualize and connect their data

Active Tags and additional enhancements enable deeper visibility into complex data environments

ViewPoints

5 core principles for successful AI/human partnerships

AI is not magic—it runs on data and knowledge