KMWorld Cover

October 1999 [Volume 8, Issue 10]

Features

Attention harvest: Bring home the knowledge

Best Practices: Eureka! Xerox discovers way to grow community knowledge. . And customer satisfaction

Excalibur RetrievalWare: more than information retrieval

Hot Products - October 1999

KMWorld's Best Practice Award winners for 1999

Weaving a Web event

What works (and what doesn’t) in the product development process

COLUMNS:

David Weinberger

Pornographic intranets

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