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Biographical Information

Diane Berry

Senior Vice President of Market Strategy, Coveo

Diane Berry is Senior Vice President of Market Strategy at Coveo. Diane seeks out and analyzes market, industry and economic opportunities for growth; works with the analyst community as well as media; and acts as a spokesperson and industry voice to help organizations understand how to leverage intelligent, cloud-based search apps to change the nature of work.

Articles by Diane Berry

From Product to Outcome: The Digital Transformation of Customer Engagement

The digital transformation of the workplace is creating a new paradigm in customer service; an evolutionary tipping point that has created a new model of how businesses engage with their customers.

The Nexus of Knowledge: People + Information + Context

There's no denying that colleagues (and customers) share information and tacit knowledge when they get together. But in a world of virtual work teams and globally diverse organizations, how do you know who's doing what, and what that might mean to you?