Biographical Information
Joyce L. Tompsett
Principal Product Marketing Manager
EMC Corporation
Joyce L. Tompsett, principal product marketing manager with EMC Corporation, works in the information governance group. She has responsibility for the records management solution products and also works with the SourceOne products. Prior to joining EMC, Joyce spent 12 years as an industry analyst in Europe and the United States, focused on strategic marketing and consulting engagements. She also worked in marketing for both Dell Computer and Tricord Systems.
Articles by Joyce L. Tompsett
Info Governance
New Challenges and Tools for Records Managers
16 Aug 2010
Records management (RM) is not generally perceived to be sexy work—records managers are usually not high-profile heroes in their organizations. And yet, the importance of a records manager's job continues to grow as information governance becomes critical to many organizations. In the past, records managers generally had responsibility for paper records, organizing and maintaining a file plan. Even though the RM system may not match the way that users organized their documents, the records manager knew how to store and retrieve the records as required and eventually to run disposition as required by the organization's policies.
The advent of electronically stored information (ESI) has changed the way records are maintained, and while many organizations continue to maintain physical records, they must also now contend with a growing array of electronic records. . . .