Biographical Information
Jerry Silver
Senior Product Marketing Manager, xCP Platform, EMC Documentum
Jerry Silver has more than 25 years of IT development and marketing experience, specializing in content management, collaboration, application development, Web technologies and social media. Silver spent 15 years at Oracle in a variety of technical roles, most recently as principal product manager of Oracle Application Server Portal. He also served as director of product strategy with content management vendor NCompass Labs, now part of Microsoft, and was director of product management for XMetaL, a leading XML authoring tool. Silver is currently senior product marketing manager for the EMC Documentum xCP Platform, and is also responsible for the Documentum and xCP developer communities.
Articles by Jerry Silver
The Case for Humans
Where BPM Falls Short
15 Dec 2009
At its core, business process management (BPM) is a basic sequence of activities characterized as having measurable inputs, added value and measurable outputs. The activities, which can cross organizational boundaries, are repeatable, definable and predictable. Because of its ability to deliver on cost reduction, increased productivity, higher customer service levels and a respectable return on investment, more and more organizations are recognizing the value that BPM provides...