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Biographical Information

Nathaniel Palmer

Nathaniel Palmer is a principal and chief BPM strategist with SRA International. He has served as executive director of the Workflow Management Coalition, leads and serves on a variety of industry boards, e-mail  

Articles by Nathaniel Palmer

Award WINNERS-Global Excellence in Adaptive Case Management

Adaptive case management award finalists

Adaptive case management—A new approach for achieving goals

Adaptive case management:
New tools for doing more of what we do best

"The most important, and indeed the truly unique, contribution of management in the 20th century was the 50-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker."...