Biographical Information

Jim Murphy

Research director, AMR Research

Jim Murphy is research director of AMR Research’s (amrresearch.com) market services division.

Articles by Jim Murphy

Aligning KM investments with critical business initiatives

In September 2007, AMR Research conducted a detailed survey of 350 IT and business leaders across all industry sectors in the United States, United Kingdom and Germany to better understand spending plans, adoption, growth and business drivers for knowledge management (KM) platforms and applications. Here is a look back at the data through the lens of a possibly tighter economic environment.

The deep and delicate art of ECM

The enterprise content management (ECM) market is at a critical turning point where it must prove itself or be lost altogether. Over the last 20 years, widely disparate business demands for content management, the stubborn resistance of antiquated practices, widely different methods of handling content, technology growing pains...