KMWorld Trend-Setting Products of 2022
To help showcase advanced products and services, each year KMWorld magazine looks for innovative offerings that are helping organizations derive greater benefit from their information, share knowledge more efficiently, make better decisions, improve compliance and security, effectively support employees, and communicate more seamlessly with customers.
Reimagining business with digital transformation
Regardless of the increase in scale, speed, and accuracy of digital transformation initiatives involving software agents, the cloud, search, and asset enrichment, the goal of these constructs is ultimately to improve the efficacy of human workers—and their business processes. This distinction may be a subtle one, but it's integral to the overall point of digital transformation, especially when it's applied to knowledge management.
Data Visualization provides rapid insights
One of the advantages of visualization as an analytic tool is its ability to summarize very large amounts of data in a consumable way.
Join us at KMWorld 2022 November 7–10, 2022 JW Marriott Washington, DC
It's time to close that Zoom tab and brush up on those in-person-to-person skills as KMWorld, the largest gathering of knowledge management thought leaders, practitioners, authors, and storytellers, returns to Washington, D.C., for the first time since 2019.
KMWorld AI 50 2022: The Companies Empowering Intelligent Knowledge Management
With companies across industries today attempting to decrease risk, increase efficiency, make better decisions, and deliver better experiences, AI is on the rise. According to a 2021 McKinsey Global Survey on AI, 56% of all respondents' organizations had adopted AI in at least one function, up from 50% in 2020.
AI 50 Trailblazer: Lucidworks - Lucidworks Leads the Next Generation of Search for Enterprises
Customers choose Lucidworks because they make search smarter and more scalable for less lift. With Fusion, some of the world's biggest brands are creating a personal experience for every customer and employee.
AI 50 Trailblazer: Pryon - No-code AI that transforms enterprise knowledge into answers with extreme accuracy
Companies have invested fortunes in building up content and documentation about everything from employee HR policies and benefits to technical specifications and product guides—essential information for running IT and HR help desks and customer contact centers. Until now, that content has only lived in static form, locked within siloed content repositories and applications. Pryon is changing all of this by connecting directly to these critical content sources and transforming them into voice- and text-based interactive experiences that deliver exact answers more accurately than anything in today's enterprise search market.
Innovative knowledge-sharing tools elevate the modern workplace
Enterprise knowledge continues to expand. Knowledge-sharing tools ensure this knowledge is preserved, curated, and easily disseminated throughout organizations. Their prioritization of collaboration, engagement, and interactions makes the growing decentralization and compartmentalization of the enterprise much more manageable.
Chasing the Omnichannel Experience
Companies need to be fully aware that customers do not want a fragmented approach, but a smooth and well-informed one, and act on that knowledge.
Making smarter connections with knowledge graphs
Data fabric is the next level of maturity for data integration, and it can make very effective use of knowledge graph technology.
SHAKING UP ECM WITH COMPOSABLE CONTENT SERVICES: ONE PLUS ONE EQUALS THREE
The ease of integration that's foundational to composability supports low-code or no-code application building by automating measures that redress differences in data models and semantics.
KMWorld 100 Companies That Matter in Knowledge Management 2022
Flexibility, agility, and the ability to pivot continue to be essential characteristics of winning companies. Organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, uncover trends, expand collaboration, deploy AI and machine learning appropriately, and take advantage of automation to lighten the burden of mundane, repetitive tasks.
INTERNET OF THINGS: IT TAKES TWO (OR MORE) TO TANGO
With the large volumes of data available, patterns can be detected that would not be revealed by monitoring individual pieces of equipment.
Looking to the future: 2022 KM outlook
The most drastic change KM has grappled with in the 2020s is the explosion of remote and hybrid work, which sparked an urgent need to enable virtual communication and critical information access.
Enterprise search— an evolving technology
Today's search technology is much more intelligent, and capable of returning concept-based results rather than simple word matching based on indexed content.
KMWorld Readers' Choice Award 2021 Winners
The categories for the 2021 KMWorld Readers' Choice Awards were wide-ranging. In all, there were 14 areas in which products and technologies could be nominated and ultimately voted upon. They include business process management, cognitive computing and AI, customer service and support, e-discovery, knowledge graphs, text analytics and NLP.
2021 Readers' Choice Award - Best Knowledge Graphs: Franz AllegroGraph
The accelerating adoption in the enterprise of the Knowledge Graph approach, which unifies business data with knowledge bases, industry terms, and domain knowledge, is clearly the future of AI and advanced analytics.
Top considerations for ECM and content services
Content services' contemporary reliance on advanced analytics and cloud connectivity means more than an improved ability to meet its goals—which are increasingly taking the form of process automation.
KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021
The importance of AI is underscored by forecasts for revenue growth. Worldwide revenues for the AI market, including software, hardware, and services, are forecast to grow 16.4% year over year in 2021 to $327.5 billion, according to the latest release of the IDC Worldwide Semiannual Artificial Intelligence Tracker. To help spotlight innovation in knowledge management, KMWorld presents the annual KMWorld AI 50, a list of vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.
Mastering blockchain for traceability and trust
The unalterable nature of blockchain data means the consistency and correctness createan unassailable trust for numerous enterprise use cases.