Breaking down the realities of GenAI implementation at KM & AI Summit 2025
03 Feb 2025
During his KM & AI Summit session, "Enterprises With AI Action: Industry Insights," John Chmaj, senior director, KM strategy, Verint, will explore how the new knowledgebase requires us to rethink how we add, access, and present content in the age of GenAI.
Avoiding Legal Pitfalls Through Savvy Data Governance
06 Jan 2025
Data governance solutions can scan and classify organizations' sensitive data according to its relevance to a particular regulation. Classifiers find specific data types of interest to specific regulatory entities.
KMWorld Conference Wrap-Up and Look Ahead
06 Jan 2025
Evident in all the tracks and conferences was the trend toward recognizing the foundational value of KM to enterprises large and small, nonprofit and for profit. Without seamless access to knowledge—access that stretches across data silos and transcends formats—enterprises cannot please customers and employees as they would like. AI-based technologies contribute to elevating the value of KM, but they are not the only driving force.
2024 Readers' Choice Award- BEST AI - DOMO- Empower Your Business with Secure, Flexible, and Conversational AI
04 Nov 2024
There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails around data security and response accuracy.
2024 Readers' Choice Award - BEST INFORMATION GOVERNANCE - KnowledgeLake - Automating the capture, processing, and management of content
04 Nov 2024
KnowledgeLake's solutions are designed to improve data accuracy, reduce operational costs, and enable faster decision-making, particularly within industries that handle large volumes of content, such as financial services, government, and healthcare.
What’s next in KM: All roads lead to AI
04 Nov 2024
KM and AI are a natural team—their combined value can only be expected to increase in the future. As AI-powered technology becomes more integrated with both daily work functions and strategic planning, enterprise knowledge will come closer to achieving its full potential.
Level up your change management with these three key practices
04 Nov 2024
Practicing the art of change management means accounting for organizational culture, which refers to the ingrained social norms and beliefs of an organization. It is comprised of values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as an organization's character and orientation.
KMWorld Trend-Setting Products of 2024
09 Sep 2024
It's clear from the increase in new and exciting products designed for KM practitioners that KM is gaining in importance within organizations and being recognized as critical to the success of enterprises. The ability of technology to streamline information flows, summarize lengthy documents, surface hidden information from existing data, and make search results relevant and actionable gives companies a competitive advantage.
Access Unify - AI-driven digital transformation technology and service delivered with a client-centric approach
09 Sep 2024
Access Unify ensures a streamlined, digital-first workflow, minimizing the need for extra training or staffing. It revolutionizes file indexing, storing, retrieving and securely destroying records. Imagine having immediate access to crucial documents, at any time, wherever you are.
Mindbreeze’s 360-Degree View Revolutionizes Data Insight
09 Sep 2024
Mindbreeze's 360-degree view is an indispensable solution for organizations aiming to stay competitive in an increasingly complex digital landscape. By providing tailored, real-time insights, it empowers professionals across various roles to make informed decisions quickly and efficiently, ultimately driving organizational success.
Knowledge seekers are mobile: Is your data?
09 Sep 2024
There's an assortment of best practices to abide by when designing an application for a document repository to be accessed via multiple devices.
KMWorld 2024: Unlocking Powerful Knowledge-Sharing Solutions
09 Sep 2024
This year's KMWorld 4-day event is filled with amazing practitioners, who share their enterprise knowledge and experiences, as well as experts in a number of fields, who relate their engaging stories of success with taxonomies, text analytics, search, and discovery to those in the KM community who want to learn from and network with these stellar performers.
The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management
08 Jul 2024
It's easy to become overwhelmed, even awestruck at the amount of information about AI, particularly GenAI, being thrown at us on a daily basis. The ability of AI technologies to process vast amounts of data, recognize patterns that humans can't see, and generate new knowledge and insights boggles the imagination. The challenge faced by knowledge managers is determining what is actually useful and will have staying power.
AI 100 Trailblazer: Lucidworks - Your Trusted Partner for AI-Powered Search and Discovery
08 Jul 2024
Lucidworks' total AI solutions seamlessly integrate cutting-edge generative AI models with over a decade of proven search expertise. We create personalized experiences for customers and employees, driving engagement and results across key applications like knowledge management, commerce, and service & support.
AI 100 Trailblazer- M-Files: Unleash the benefits of knowledge work automation and superior GenAI experiences
08 Jul 2024
The M-Files metadata foundation drives superior AI experiences by creating a unique, customer-specific information model that surrounds all content, ensuring safe and high-quality results. With M-Files, organizations automatically get the mandatory enablers for successful AI deployment: connectivity, confidentiality and curation.
AI 100 Trailblazer: Northern Light optimizes GenAI for market and competitive intelligence research
08 Jul 2024
Key to the accuracy of SinglePoint's GenAI responses is Northern Light's use of retrieval augmented generation (RAG); only sources from vetted content collections within the client organization's SinglePoint portal— business news, primary or licensed secondary market research, thought leaders' commentary, technology white papers, conference abstracts, or industry and government databases—are tapped for answers. There's virtually no risk of "hallucination" since SinglePoint does not rely on a commercial large language model's internet-based training data.
AI 100 Trailblazer: Sugarwork - Unlocking the 80% of institutional knowledge not captured by existing KM tools
08 Jul 2024
Sugarwork is designed for companies to capture institutional knowledge—both tacit and explicit—and make it accessible to anyone in the organization. It leverages GenAI to enable organizations to capture the information, insights, and nuances of daily operations.
How (and when) to update your KM strategy
02 May 2024
Ensuring that KM endeavors support different access points, systems, and user preferences is a prime consideration for updating KM strategies. Vendors may also supply newfound capabilities (which an organization previously hadn't had access to) that warrant updating a KM strategy to avail organizations of new possibilities.
Cloud technology: A synergistic environment for KM and generative AI
02 May 2024
Cloud technology may have become a commodity to some extent, but it is not a simple commodity. The technology that allows cloud computing to be dynamic and agile is composed of many interrelated components, which means that when one thing goes wrong, the problem can cascade.
Guidde - Helps you explain the most complex tasks in seconds with AI generated documentation
25 Apr 2024
Guidde is the generative AI platform enabling teams to deliver know-how 11x faster for easy sharing with customers or employees. Market leading companies use Guidde video documentation to answer customer questions, onboard and train employees and drive self service, enabling teams to perform better.