The secret of the cloud: Remote collaboration, elasticity, and the e-discovery paradigm
E-discovery is a microcosm of data management's macrocosm. Winning in the cloud with the former illustrates how to do so with the latter.
The centerpiece of data governance: Making information quality pay off
Poor information quality wastes monetary resources, squanders data's underlying value to the enterprise, and significantly increases risk in the form of regulatory compliance or litigation.
Healthcare: Managing the information flow from wearables and remote monitoring devices
With broader use of wearables, routine monitoring of even asymptomatic high-risk groups such as the elderly may become the norm, allowing earlier intervention and improved outcomes.
The best cloud KM combines cutting-edge technology with smart oversight
Cloud-based KM requires a careful balance of innovation and restraint. The best results ensue when companies combine aggressive adoption of advanced technology with strong central oversight, traditional taxonomy, and flexible implementation to accommodate different parts of the business.
Barriers to Effective Knowledge Sharing (Video)
World Bank Director, KM, Margot Brown discusses four common organizational culture challenges to knowledge sharing and how World Bank has addressed them in this clip from her presentation at KMWorld 2019.
The critical role of enterprise content management in digital transformation
The ability to personalize is an indicator that an organization is managing its content well enough to deliver what each individual needs.
What Drives Change in Knowledge Sharing? (Video)
Jody Turner, author, "GLIMPSE: Understanding the Future Marketplace," discusses the cultural and human factors driving KM's evolution in this clip from her keynote at KMWorld 2019.
How to pull your KM program up by the bootstraps
What distinguishes the KM programs that stand the test of time is their sheer determination and dogged approach to evolving ever-closer to the business
Looking to the Future of Knowledge Management: 2020 Insight
Throughout all KM solutions and services, a wave of modern technologies, such as AI, machine learning, natural language processing, and others, are serving to enhance traditional capabilities. As we enter a new year—and a new decade—there is an opportunity to reflect on what is happening now and what may lie ahead in the world of knowledge management solutions and services to deliver more timely and targeted insights to users when and where they need it.
Compliance and quality assurance: Pieces of a complex supply chain puzzle
Despite the benefits of automation and streamlined workflow on supply chain management, the human element is also very important.
Unified communications and KM are finally collaborating
The trend is now toward unified communications as a service (UCaaS), with a cloud model that allows for quick and flexible deployment. Ideally suited for a dispersed workforce, UCaaS accounts for slightly less than half of the global $52 billion unified communications market.
The 2019 KMWorld Readers’ Choice Awards Winners
With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.
Tips to optimize Office 365 - KMW Webcasts KMWorld Live
KMWorld recently held a webinar with executives from Veritas. Key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms were discussed.
What Are the Key Challenges Knowledge Managers Address? (Video)
Red Hat Global KM lead Onkar Chandel discusses the challenges knowledge managers face in their organizations in this clip from his presentation at KMWorld 2018.
5 benefits of AI-based collaboration assistance (Video)
In this video, M-Files' Trevor Cookson discusses the advantages of collaboration. From a digital perspective, the key requirements are to assess, surface, consider, act, and rationalize.
Search Technology: Greater power, but increasingly simple to use
In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available.
Building a brand for KM inside your organization
How a great KM brand looks is different for every organization, but it is always a reflection of the people and mission that KM is designed to serve. Take a deep dive into your organizational culture to determine the language, look, and feel that will resonate best. Then, promote and leverage the KM brand at every opportunity to remind employees of the KM resources available to them.
Stronger information governance - KMW webcasts KMWorld Live
How can current technology solutions be used to improve the speed and effectiveness of information flow? Do we need to bring structure to unstructured information?
AI in customer and employee engagement - KMW webcasts KMWorld Live
Strategic goals and objectives while integrating AI should include creating an effortless experience for customers; enabling those closest to the customer; supporting collaboration; and allowing a consultative support approach.
KMWorld Trend-Setting Products of 2019
The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.