How to pull your KM program up by the bootstraps
What distinguishes the KM programs that stand the test of time is their sheer determination and dogged approach to evolving ever-closer to the business
Looking to the Future of Knowledge Management: 2020 Insight
Throughout all KM solutions and services, a wave of modern technologies, such as AI, machine learning, natural language processing, and others, are serving to enhance traditional capabilities. As we enter a new year—and a new decade—there is an opportunity to reflect on what is happening now and what may lie ahead in the world of knowledge management solutions and services to deliver more timely and targeted insights to users when and where they need it.
Compliance and quality assurance: Pieces of a complex supply chain puzzle
Despite the benefits of automation and streamlined workflow on supply chain management, the human element is also very important.
Unified communications and KM are finally collaborating
The trend is now toward unified communications as a service (UCaaS), with a cloud model that allows for quick and flexible deployment. Ideally suited for a dispersed workforce, UCaaS accounts for slightly less than half of the global $52 billion unified communications market.
The 2019 KMWorld Readers’ Choice Awards Winners
With a diverse array of products, services and technologies to consider and the stakes getting higher for information-driven success, it can be challenging to make the right choices. There are many ways to learn more about what is available, such as accessing white papers, research reports, and webinars, as well as consulting with experts and peers. We hope the KMWorld Readers' Choice Awards list provides an additional resource to help make the job of identifying solutions to investigate easier.
Tips to optimize Office 365 - KMW Webcasts KMWorld Live
KMWorld recently held a webinar with executives from Veritas. Key considerations surrounding the analysis, preservation, and data discovery for Office 365 and other Microsoft platforms were discussed.
What Are the Key Challenges Knowledge Managers Address? (Video)
Red Hat Global KM lead Onkar Chandel discusses the challenges knowledge managers face in their organizations in this clip from his presentation at KMWorld 2018.
5 benefits of AI-based collaboration assistance (Video)
In this video, M-Files' Trevor Cookson discusses the advantages of collaboration. From a digital perspective, the key requirements are to assess, surface, consider, act, and rationalize.
Search Technology: Greater power, but increasingly simple to use
In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available.
Building a brand for KM inside your organization
How a great KM brand looks is different for every organization, but it is always a reflection of the people and mission that KM is designed to serve. Take a deep dive into your organizational culture to determine the language, look, and feel that will resonate best. Then, promote and leverage the KM brand at every opportunity to remind employees of the KM resources available to them.
Stronger information governance - KMW webcasts KMWorld Live
How can current technology solutions be used to improve the speed and effectiveness of information flow? Do we need to bring structure to unstructured information?
AI in customer and employee engagement - KMW webcasts KMWorld Live
Strategic goals and objectives while integrating AI should include creating an effortless experience for customers; enabling those closest to the customer; supporting collaboration; and allowing a consultative support approach.
KMWorld Trend-Setting Products of 2019
The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements.
How to Define KM for Your Organization (Video)
Capture, manage, share, find: Federal Home Loan Bank of Chicago VP for KM Hyan Syed describes how his organization has defined its KM implementation in this clip from his presentation at KMWorld 2018.
The AI business value continuum (Video)
SmartLogic CEO Jeremy Bentley charts the business value of AI from automated to autonomous in this clip from his presentation at KMWorld 2018.
Three trends shaping the direction of KM in 2019
Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs.
A collaborative environment for BI - KMW webcasts KMWorld Live
The top three things enterprises need to foster are speed—as software developers and IT professionals are working closer together to change the process of infrastructure and development; security—in order to drive changes faster, achieve the biggest benefits by spotting vulnerabilities faster, and therefore lower security risk; and collaboration—by breaking down silos and enabling cross-functional teams to accomplish goals faster.
How to Deliver an Actionable Knowledge Management Plan (Video)
Enterprise Knowledge Practice Lead Mary Little outlines a methodology for implementing an effective knowledge management strategy in this clip from her presentation at KMWorld 2018.
How to Deliver Knowledge That Goes Further (Video)
World Bank Senior KM Officer Pascual Saura discusses knowledge strategies that match contemporary corporate priorities built around short lifecycles and virtual spaces in this clip from his presentation at KMWorld 2018.
Design Thinking for Tech Selection, Part 4: Prototype (Video)
In Part 4 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 4: Prototype.