KMWorld 2023 Video - AI and the Future of Work

Video produced by Steve Nathans-Kelly

The AI revolution is upon us, and the question is not so much if it will affect the workplace–and knowledge workers in particular–but how, and how much.

Dion Hinchcliffe, VP & Principal Analyst, Constellation Research, explores AI’s impact on the future of work in this clip from his opening keynote at KMWorld 2023, with comparisons to the impressions previous tech revolutions left on the employment landscape in various sectors, and hints at the possibility that AI will spawn new industries and roles for knowledge workers and others over time, despite some dislocation in the near term.