Document Processing Automation
RPA platforms promise to bring major change across many industries. They’ve matured to the degree where successful automation is possible without a large investment of staff time and capital. The RPA leaders have adopted a machine-learning approach to initial configuration that benefits from easier-to-use, more-flexible and adaptive rule sets in place of its more brittle rule-based AI cousin using expert systems. Using machine-learning platforms to also incorporate new information gathered from background collection of workflow exceptions is the most practical next step to achieving full automation.