KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

Document Processing Automation

RPA platforms promise to bring major change across many industries. They’ve matured to the degree where successful automation is possible without a large investment of staff time and capital. The RPA leaders have adopted a machine-learning approach to initial configuration that benefits from easier-to-use, more-flexible and adaptive rule sets in place of its more brittle rule-based AI cousin using expert systems. Using machine-learning platforms to also incorporate new information gathered from background collection of workflow exceptions is the most practical next step to achieving full automation.