2023 KMWorld Media Kit Available Here 

Verint Knowledge Management Data Sheet

Verint Knowledge Management is a scalable solution that makes it easy to deliver the right knowledge to users in the contact center and to customers through self-service. It can enable your agents to provide exceptional service while helping you increase first-contact resolution, improve the consistency and quality of answers, enhance compliance with regulations and company processes, and reduce agent training time. This flexible solution is available in a variety of packages and deployment models.