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KMWorld 2024 Is Nov. 18-21 in Washington, DC. Register now for Super Early Bird Savings!

The Content Guide to Better Support Content

Putting customers first has become a key part of every company’s playbook. In this guide, we look at one part of customer support that’s hugely important but often overlooked: The role of content and how it shapes customer support. We’ll show you:

  • Why content can make your customer support better
  • The content qualities that’ll give your customers the best experience
  • How to create a content operation that can help you deliver great customer support