Scaling Knowledge Management: IT’S TIME FOR A UNIFIED INFORMATION STRATEGY
To succeed in today’s diverse digital economy, enterprises need to proactively and effectively create, store and deliver content. Doing so means superior customer experience, enhanced employee productivity, and stronger partnerships. A knowledge-driven enterprise needs to provide
managers, knowledge workers and line employees all the information they need, at the moment they need it, to respond to customer and market
needs—to support product design, product maintenance, information systems management, and software creation.
In this thought leadership paper, we will explore new avenues available to enterprises for sharing information, and how to enable seamless access to information to users across the enterprise.