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Nominations for the 2022 KM Promise and KM Reality Awards Now Open

Special Report: Four Imperatives for Modern Information Management

Information Management in Collaborative Working Environments

It is ever so tempting to compare information to water, particularly in the context of the enterprise. Water is essential for human beings to live. Information—and good management of that information— is essential to successful businesses. Information and records management (IRM) is central to ensuring access to a wide range of information needed throughout the enterprise. Companies need to know about not only internally generated data, but also external information on industry trends, technology developments, economic projections, and competitor activities. These disparate pieces of information must be easily and accurately retrievable. Otherwise, it’s water down the drain...

Four Imperatives for Modern Information Management

The pandemic highlighted the need for businesses to rethink their approach to enabling flexible, remote work by leveraging cloud-based services. Microsoft Teams, the world’s leading enterprise collaboration platform, grew by 894% between the beginning of the COVID-19 lockdown in 2020 and June 2020. While all the talk of digital collaboration and cloud storage is great for productivity, it does present a new challenge for information and records managers. Today, in many organizations, Information and Records Management (IRM) works in much the same way it has for decades: when a record is created, records managers classify it, file it, and store it, maintaining control of the lifecycle of the record. In many sectors, organizations still have significant physical records repositories that also need to be managed. So, as the world adjusts to new digital ways of working, information and records managers and information managers need to adjust. IRM practices must evolve with today’s digital transformation and knowledge sharing trends...