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Modern users want quick, easy-to-find solutions to their problems. In fact, 85% of people would rather solve issues on their own than speak with a representative.
If your knowledge base isn't delivering answers, you may be losing customers.
On February 17th, join us live to discover how you can create a better, more usable knowledge base that will effectively guide your customers to the information they want and need. Our experts will outline a simple 3-step process to help you:
-- Empower customers to seek answers for themselves with powerful, interactive guides
-- Reduce ticket volume by providing answers to your most frequently asked questions exactly when and where customers need them
-- Improve customer experience by creating more customized, tailored paths to answers
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Marydee Ojala
Conference Program Director
Information Today, Inc. |
Don't miss this live, one-hour event on Thursday, February 17th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar 3 Ways to Optimize Your Knowledge Base for Better Customer Experience. |
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| SPEAKERS |
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David Rostan
Co-Founder & Head of Revenue
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Alex Friend
Head of Growth
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