KMWorld NewsLinks - February 02, 2021

Features

Graph databases team up with BI: It’s all about relationships

BI software, which is widely used and deeply embedded in many enterprises, can be enhanced bygraph databases that focus on connections.

News

Citrix plans to acquire Wrike for $2.25 billion

Transaction combines workspace delivery platform and SaaS work management solution

Uniphore adds new solutions to improve contact center experience for employees and customers

New RPA and agent security solutions boost customer service amid era of remote work and high customer expectation

SAP inks deal with Signavio

Signavio's integrated cloud-native process management suite complements existing business process intelligence software from SAP

KM In Practice

Lands’ End extends decades-long relationship with ASG Technologies

ASG's Mobius Content Services will continue to power information governance needs for the apparel retailer

ViewPoints

Where e-discovery is headed in 2021 and beyond

More than any time in recent memory, the future feels uncertain not just in e-discovery, but in many aspects of business and general life as well