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KMWorld NewsLinks - September 06, 2016

Features

Understanding cognitive computing: How much is enough?

In combination with a human, cognitive computing can leverage information and help scale up the human part of the process.

News

iManage Releases Enhanced Version of its Document Management Platform

iManage Work 9.4 introduces new user interfaces and search capabilities

KKR to Acquire Customer Analytics Software Provider Calabrio

Calabrio provides a unified workforce optimization solution that records, captures, and analyzes customer engagement center interactions

PoolParty Introduces Machine Learning Capabilities to its Platform

PoolParty 5.5 adds integration for SharePoint and other solutions along with new knowledge management capabilities

KM In Practice

Toyota Australia adopts cloud-based business processes

Solution helps capture knowledge as job roles change and the company transitions to a national sales and distribution operation