KMWorld NewsLinks - April 23, 2013

Features

Improving the web experience

Essential in providing customers with an excellent Web experience is knowledgebase support when the user needs additional information

News

Big data for voice of the customer

Clarabridge launches Version 6.0

Pegasystems launches new version of marketing solution

Next-Best-Action for real-time marketing

KM In Practice

Communicating consistently to grow tourism

Project management, terminology identification, in-country translation and quality assurance