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KMWorld NewsLinks - May 03, 2012

Features

Three hot issues in records management

"The user should not be a de facto records manager, now that methods of doing it automatically are available."...

News

Toward a better social business platform

Jive introduces host of new capabilities

SpringCM adds new workflow and file sharing capabilities

Also introduces iOS, Android apps

KANA adds midmarket CRM with acquisition

Cloud-based provider Trinicom

KM In Practice

Applying analytics to reduce rugby injuries