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KMWorld NewsLinks - January 17, 2012

Features

Adaptive case management: Process takes a detour

News

A complete suite for business documents

Symtrax launches Compleo Suite 5

Web-based document management from Cabinet NG

Launches CNG-WEB 8.1

New tech specs for Guidance EnCase

Updated format for optimized access

KM In Practice

Personalizing customer experience at every touchpoint