KMWorld NewsLinks - June 24, 2025

News

Luware releases Virtual User, an AI-powered capability that empowers contact center agents

New feature includes smarter routing, sentiment detection, and language recognition 

Stravito debuts simple, engaging insights communication with Newsletters

Newsletters is a new, intuitive feature designed to help businesses transform research into engaging, email-ready narratives

Vasion enhances print management through AI-powered automation

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management

KM In Practice

Platform.sh chooses BillingPlatform to boost its enterprise revenue lifecycle management

Global Platform-as-a-Service leader unifies billing for self-service and enterprise customers with subscription and usage-based billing prorated down to the second