KMWorld NewsLinks - April 02, 2024

News

Managing the intersection of KM and exceptional customer experiences

Experts in CX joined KMWorld's webinar, Top KM Practices for Optimizing Customer Experience, to discuss the top KM strategies for inviting top-notch CX

SS&C unveils Blue Prism Next Generation, a hybrid intelligent automation platform

SS&C Blue Prism Next Generation represents a milestone in intelligent automation (IA), facilitating cloud adoption without compromising security and compliance

Federal agencies directed to draw up AI safeguards for government use

Agencies "will be required to implement concrete safeguards when using AI in a way that could impact Americans' rights or safety" including detailed public disclosures, so the public knows how and when AI is being used by the government

MicroStrategy Auto builds on MicroStrategy AI, makes enterprise analytics accessible to anyone

MicroStrategy ONE  Users can ask for AI-powered insights in natural language without relying on a dashboard