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KMWorld NewsLinks - November 29, 2022


BPM: The value of process mining

As usage of BPM grew and multiple processes were added, many enterprises were no longer able to track their diverse set of processes. The complexity of enterprise applications, some new and some legacy, made it difficult to do so, as did the lack of process documentation. Visibility into processes was limited, especially for the ones that cut across different enterprise systems. Process mining emerged as a new class of enterprise software.


SirionLabs acquires Zendoc to support AI enhancing the CLM space

Sirion establishes an engineering Center of Excellence in Nice, France, to attract European tech talent and drive research and development

Measure knowledge management effectiveness with Tiger Eye

The dual-purpose calculator demonstrates the possible cost of inefficiencies in the knowledge search process

Laserfiche expands handwriting recognition capabilities in Laserfiche Cloud

Expansions of Laserfiche's AI capabilities also include full-text searchability for audio and video files

PagerDuty delivers flexibility with its latest release of Operations Cloud

Expanded capabilities will help customers improve availability, customer experience, and operational efficiency when they need it most