KMWorld NewsLinks -
October 12, 2021
News
NICE goes beyond the Contact Center with the Customer Experience Interactions (CXi) solution
08 Oct 2021
With a comprehensive set of digital and CCaaS assets, NICE CXone creates frictionless, end-to-end experiences from the digital doorstep across the entire customer journey
New research finds that engaged CX employees drive bottom line results
08 Oct 2021
Engaged and satisfied CX employees are the key to customer loyalty
Vonage offers AI virtual assistant for its communications solution to transform the customer experience
06 Oct 2021
This solution demonstrates that businesses are continuing to rely on agile, dynamic AI now more than ever
ViewPoints
The solution for the third-party data challenge
11 Oct 2021
Third-party data is collected on a user but does not require a direct relationship to that user