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KMWorld NewsLinks - August 31, 2021

News

Zendesk empowers businesses with next-gen digital collaboration tools 

In today's business environment where change is the only constant, organizations are investing in solutions that promote agile collaboration across teams

Conga to acquire Contract Wrangler

Contract Wrangler's innovative contract ingestion, AI, and machine learning capabilities enable companies to accurately uncover insights into contracts to manage risk and optimize revenues

Kodak Alaris and P3iD partner on document scanning fortified for automation and security

Solution provides enhanced security features, including identity and access management, document encryption, blockchain technology, and secure disk erase

ViewPoints

Top considerations for ECM and content services in a customer-first digital world

Increasing customer retention rates by 5% can increase profits by 25%-95%. With that return, putting forth the effort to integrate ECM, CSP, and CCM platforms is well worth it