April 2007 [Volume 16, Issue 4]
E-MAIL management comes of age
Just when knowledge workers thought IT might be getting a handle on managing burgeoning e-mail, instant messaging (IM) and other content, the goal line keeps moving. There is not only an ever-expanding amount of content, but also it is coming from a greater variety of sources, and new requirements for capture and classification of live content are arising from regulation, litigation and governance demands.
E-MAIL in law firms: a case in point
Law firms face all the same problems with e-mail that other industries do, only more so.
Search: sophisticated yet simple
Enterprise search solutions have traditionally been ahead of Internet search in terms of sophistication and effectiveness. Now some of those technologies are being directed toward the Web, with much success.
GOVERNMENT gets a GRIP on KNOWLEDGE SHARING
Government offices are starting to take advantage of enterprisewide knowledge management systems to share information across widely dispersed offices that handle everything from criminal arrests to land management to taxation. Although many of the technologies that enable that sharing, like enterprise content management systems, have been around for several years, numerous state, county and local governments are still in the beginning stages of their programs.
E-MAIL Management Directory: CA, Inc.
E-MAIL Management Directory: Iron Mountain
E-MAIL Management Directory: KANA
E-MAIL Management Directory: TOWER Software
E-MAIL Management Directory: ZyLAB
The world of super integration
Last summer, in a very quiet acquisition, Microsoft purchased a health intelligence software product called Azyxxi, which was the brainchild of Dr. Craig Feied, Dr. Mark Smith and Fidrik Iskandar of MedStar Health. That acquisition by Microsoft underscores the importance of “smart systems integration,” a phrase I use to describe “systems of systems” that perform exceptionally well together, are highly reliable and really change the way people work.
What's in a name?
Knowledge we value requires forgiveness
The Future of the Future
The Future of the Future: Breaking free of old mindsets