KMWorld Cover

June 2004 [Volume 13, Issue 6]

Features

Collaboration, storytelling: potent potions for pharmaceutical

Digital prospecting--social networks in sales

Document captureā€”a growing market for KM

Personal Toolkit: Capturing conversational context

Roundtable discussion: Army Knowledge Online portal

Web services leverage legacy systems, enrich functionality

What role will content technologies play in this era of regulatory compliance?

KM in Practice

Archiving e-mail in the Sunshine State

Capture is a keeper for rental company

Engineering project success at Baker

Industrial-strength

Understanding customers better

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