May/June 2023 [Volume 32, Issue 3]

Features

From automation to autonomy: Streamlining processes with BPM

The fundamentals of BPM (involving workflow management, process optimization, case management, and more) will likely never change.

IoT forging new pathways to innovation

The value in using IoT for knowledge management and decision support is found in the analytics conducted on the data that comes in from the sensors.

ViewPoints

Accounts payable is at the heart of company success— but is yours skipping a beat?

With a solid strategy for AP automation, businesses can expedite invoice processing rates by as much as 90%, which equates to a 400% increase in employee productivity. But how do you get there?

Creating and maintaining a unified corporate culture in a work-from-home environment

Organizational culture is the degree of agreement and commitment to a set of values and expected behaviors. When such agreements and commitments are widely and deeply held, the culture is considered "strong".

KM in Practice

Dext selects BillingPlatform to revamp its billing and revenue management processes

Leading enterprise monetization platform to help develop and transform Dext's go-to-market strategies to expand user base and deliver exceptional user experience

The USPS picks Veritas Technologies to modernize its data compliance

USPS to strengthen regulatory and litigatory posture with Veritas Enterprise Vault, Merge1, and eDiscovery platform

David Weinberger

Tags, AI, and dimensions

Tags have become so common that they've faded from consciousness since 2007, although sometimes a clever hashtag pops up.

The Future of the Future

Look to the skies for KM opportunities

Then there's the inevitable demand for more automation, from the flight planning and clearance process to the operation of the air vehicles themselves. No human or group of humans could possibly keep track of so many constantly changing variables

Ethical Innovation

AI technologies upending traditional KM

If we are not careful and proactive about it, the concept and importance of knowledge itself may soon become blurred or lost.