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Biographical Information

Pieter Buteneers, Director of Engineering in Machine Learning & AI, Sinch

More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s (www.sinch.com) advanced technology platform to engage with their customers. It is headquartered in Stockholm, Sweden, and has local presence in more than 50 countries. 

Pieter Buteneers is an industrial and ICT-electronics engineer. He started his career in academia, first as a Ph.D. student and later as a postdoc, where he did research on Machine Learning, Deep Learning, Brain Computer Interfaces and Epilepsy. He won the first prize in the biggest Deep Learning competition of 2015 together with a team of machine learners from Ghent University: the National Data Science Bowl hosted on Kaggle. In the same year, he gave a TEDx talk on Brain Computer Interfaces. In 2019 he became the CTO of Chatlayer.ai, a platform to build multilingual chatbots who communicate on a human level. In 2020 Chatlayer.ai was acquired by Sinch and now Pieter leads all machine learning efforts at Sinch as director of engineering in ML & AI.

Articles by Pieter Buteneers, Director of Engineering in Machine Learning & AI, Sinch

Will chatbots replace search engines?

It has been estimated that by 2024, consumer retail spend via chatbots worldwide will reach $142 billion—up from $2.8 billion in 2019