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Biographical Information

Pieter Buteneers, Director of Engineering, Machine Learning & AI, Sinch

Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. Sinch is a trusted software provider to mobile operators, and its platform powers business-critical communications for many of the world’s largest companies. Sinch has been profitable and fast-growing since its foundation in 2008. It is headquartered in Stockholm, Sweden, and has a local presence in more than 40 countries.

For more information, go to www.sinch.com/conversational-messaging-guide. 

Articles by Pieter Buteneers, Director of Engineering, Machine Learning & AI, Sinch

Enhancing mobile engagement through the power of natural language processing

Advancements in technology have changed how customers engage with businesses, and it's becoming more evident that customers want to be met wherever they are, in their preferred channel