Biographical Information

Chris Buttenham, CEO and Co-Founder, Obie

Obie is a workflow-centric knowledge management tool that is purpose-built to deliver fast, accurate support in Slack.

 

Articles by Chris Buttenham, CEO and Co-Founder, Obie

How to solve problems created by fragmented and distributed content

When companies continually expand the number of silos in their toolset, the preferred solution is not consolidation, but a better search tool that utilizes federated search technology

How remote teams can use organic self-service KM tools

Adopting strategies that incorporate organic elements can dramatically accelerate common support workflows by reducing the friction between accessing knowledge and productive output