Biographical Information
Brad Bannwart
Lead Knowledge Management Consultant, Verint
Brad Bannwart is lead knowledge management consultant at Verint. Since joining Verint in 2014, he has provided strategic KM consulting for Verint customers globally across a variety of industry and markets. Asa 15-year KM practitioner, Bannwart is a passionate thought leader who specializes in KM strategy, business value, and program development.
Articles by Brad Bannwart
Using Shared Intelligence to Enhance the Value of Knowledge Management
05 Feb 2019
Successful knowledge management (KM) programs focus on measuring, tracking, and optimizing the delivery of value. But how do you link your KM capabilities and activities to specific business outcomes? KM-savvy organizations define a framework for understanding KM value, review KM system and business analytics, and use a shared intelligence model to provide actionable insights for driving KM effectiveness. Let's take a closer look.