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Biographical Information

Susan Emery

Vice-President, Product Management, Viewpointe

Susan Emery has over 18 years of experience in enterprise content management software and hosted services focused on maximizing the value and reducing the cost of stored content. An ARMA Certified Information Governance Professional with a background in design and usability, Emery concentrates on customer success drivers across information management and information governance to break the vicious investment cycle enterprise organizations experience in these challenging areas.

Articles by Susan Emery

Understanding Content Services for the Enterprise

Content is the lifeblood of any successful business in today's intensely competitive environment, but without a solid strategy and solution for managing that content, businesses can be quickly left behind. Often referred to as "Content Services," making the most of content requires accessing, indexing, evaluating, prioritizing and protecting that content to best leverage it in order to drive higher customer satisfaction and growth through existing and new revenue streams. Choose the right service provider with expertise in Content Services, and set your business on the path to success.

6 Ways to Keep Business Content from Getting Out of Control

Regulated industries such as financial services, healthcare or insurance require business to balance innovation and risk mitigation. Can you keep pace with digital transformation without risking security, privacy or retention policy requirements?…