Biographical Information
Alan Brooks
Director, Solution Marketing,
Global Cloud & Manged Services,
Global Government & Public Sectior, Verint
Alan Brooks is an expert in engagement management and cloud service delivery at Verint Systems, Inc.
Articles by Alan Brooks
Why KM in the Cloud May Be Right for You
25 Jun 2015
Why KM in the Cloud May Be Right for You Deploying knowledge management (KM) in the cloud might be the right strategy if your organization is looking to further expand into digital services for customer engagement. It might also be the best strategy if your current system is three versions behind and you are concerned about the high upgrade costs. But, how do you know for sure? Let's take a look at some of the business benefits of cloud KM. A few distinct advantages are unique to deploying cloud KM . . . .